Terms of service

Terms of service

Overview
This website is operated by Orbo. Throughout the site, the terms "we", "us" and "our" refer to Orbo. By visiting our site or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use the site.

Who can buy
By placing an order you confirm that you are at least the age of majority in your province or territory of residence, and that the information you give us is accurate and complete.

Products and prices
We describe and show our products as accurately as we can. Colours and proportions may vary slightly depending on your screen. Prices are shown in Canadian dollars for customers in Canada and may change without notice. A price change never affects an order that has already been paid.

Orders
After you place an order you receive a confirmation email. We may refuse or cancel an order, for example when there is an error in the price or description, a problem with payment, or a suspicion of fraud. If we cancel an order that has been paid, we refund it in full.

Payment
Payments are processed securely by our payment providers. We do not store your full card details.

Shipping and delivery
Shipping costs, delivery times and import duties are described in our Shipping policy, which forms part of these terms.

Returns and refunds
You can return your order within 30 days of delivery. The conditions are described in our Refund policy, which forms part of these terms.

Use of the product
The Orbo chiller stick is intended for domestic use with wine and other beverages. Follow the care instructions supplied with the product. We are not responsible for damage caused by misuse or by use other than as described.

Intellectual property
All content on this site, including text, images, videos, logos and design, belongs to Orbo or its licensors. You may not copy, reproduce or use it for commercial purposes without our written permission.

Third-party links
Our site may link to third-party websites. We are not responsible for their content, products or practices.

Limitation of liability
To the extent permitted by law, our liability for any claim related to a purchase is limited to the amount you paid for the order. Nothing in these terms limits the rights you have as a consumer under the laws of your province or territory.

Personal information
Your use of the site is also governed by our Privacy policy.

Changes to these terms
We may update these terms from time to time. The version published on this page at the time of your order is the one that applies to it.

Governing law
These terms are governed by the laws of Spain, without affecting any mandatory consumer protection rights you have where you live.

Contact
Questions about these terms can be sent to support@orbo-stick.com.